Terms & Conditions

Last Updated: 09-07-2026

Welcome to the Free Legal Helpline. These Terms & Conditions govern your access to and use of the Free Legal Helpline website. By accessing or using this website, you acknowledge that you have read, understood, and agreed to be bound by these terms.

01

Definitions

For the purposes of these Terms:

  • "Website" refers to www.freelegalhelpline.com (or the applicable domain).
  • "Company," "We," "Us," or "Our" refers to Free Legal Helpline.
  • "User," "You," or "Your" refers to any individual accessing or using this website.
  • "Services" refers to the legal information, educational resources, and initial guidance made available through this website.
02

Scope of Services

Free Legal Helpline is an online legal awareness platform intended to provide general legal information and initial guidance on various legal matters.

The information available on this website:

  • Is provided for informational and educational purposes only.
  • Should not be interpreted as legal advice.
  • Should not be relied upon as a substitute for professional legal consultation.
  • Does not constitute legal representation.
03

Eligibility

By using this website, you represent that:

  • You are at least 18 years of age, or are accessing the website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into these Terms.
  • All information submitted by you is accurate and complete.
04

No Advocate–Client Relationship

Your use of this website, submission of an enquiry, exchange of emails, telephone conversations, WhatsApp communication, or any other interaction with Free Legal Helpline shall not create an advocate–client relationship.

Such a relationship shall arise only through a separate written engagement, where applicable.

05

Disclaimer & Nature of the Platform

Free Legal Helpline ("FLH", "we", "us" or "our") is a technology and information platform intended to make legal information more accessible. FLH does not itself provide legal services, practise law, act as a law firm, or represent users before any court, tribunal, authority or other legal forum.

The platform may facilitate access to general legal information and, where applicable, help users identify or connect with independent legal professionals based on the information provided by the user. Any legal services, advice, representation or professional engagement provided by an advocate or other legal professional are provided independently by that professional and are not provided by FLH.

Information available through the website, including information provided by the AI Assistant, is intended for general informational and awareness purposes only. It does not constitute legal advice, an opinion on the merits of any particular case, or a recommendation to take any specific legal action.

Legal rights, procedures and outcomes may vary depending on the facts and circumstances of each matter and the applicable law. Users should obtain appropriate professional advice for case-specific legal questions or decisions.

Use of the website, submission of an enquiry, interaction with the AI Assistant, or any introduction or connection facilitated through the platform does not by itself create an advocate-client relationship between the user and FLH, or between the user and any legal professional. Any advocate-client relationship, where applicable, is established independently between the user and the relevant advocate and is subject to their own terms of engagement.

FLH does not guarantee any particular legal outcome, result, resolution, representation, response time or availability of any legal professional.

No Government Affiliation: Free Legal Helpline is an independent platform and is not affiliated with, endorsed by, or operated by the Bar Council of India, NALSA, DLSA, SLSA, any court, tribunal, government department or other government authority, unless expressly stated otherwise.

06

User Obligations

Users agree that they shall not:

  • Provide false or misleading information.
  • Upload unlawful, defamatory, abusive, obscene, or fraudulent material.
  • Interfere with the functioning or security of the website.
  • Attempt unauthorized access to any part of the website.
  • Use the website for illegal activities.
07

Intellectual Property Rights

All content available on this website, including but not limited to text, graphics, logos, trademarks, website design, layouts, and downloadable resources, is owned by or licensed to Free Legal Helpline and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, republished, or commercially exploited without prior written permission.

08

Accuracy of Information

While reasonable efforts are made to ensure that the information published on this website is accurate and updated, Free Legal Helpline makes no warranties regarding its completeness, accuracy, reliability, suitability, or availability.

Users are encouraged to seek professional legal advice before acting upon any information obtained from this website.

09

Third-Party Links

This website may contain links to external websites for the convenience of users. Free Legal Helpline does not endorse, control, or assume responsibility for the content, privacy practices, or services offered by third-party websites.

10

Limitation of Liability

To the fullest extent permitted by law, Free Legal Helpline shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of this website.
  • Reliance upon information published herein.
  • Inability to access the website.
  • Technical interruptions.
  • Errors or omissions.
11

User Submissions

Information voluntarily submitted through contact forms or enquiry forms shall be used only for responding to enquiries and improving our services, subject to our Privacy Policy.

Users are advised not to submit confidential documents unless specifically requested.

12

Privacy

Use of this website is also governed by our Privacy Policy, which forms an integral part of these Terms & Conditions.

13

Modification of Terms

Free Legal Helpline reserves the right to amend these Terms & Conditions at any time without prior notice. The revised version shall become effective immediately upon publication on this website.

14

Suspension or Termination

We reserve the right to suspend, restrict, or terminate access to the website where a user violates these Terms or engages in unlawful or harmful activities.

15

Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in India.

16

Contact Information

For any questions regarding these Terms & Conditions, please contact:

Free Legal Helpline

Email: info@freelegalhelpline.com

Phone: +91 97698 00260

Website: freelegalhelpline.com